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How to Choose a Landscape Contractor in Los Angeles: 7 Red Flags to Avoid

by BuildCal Landscape / 09/02/2025 / Landscape Contracting

Choosing the right landscape contractor in Los Angeles can mean the difference between a stunning outdoor oasis that adds value to your home and a costly nightmare that requires constant repairs. With Southern California's unique climate challenges and diverse architectural styles, selecting a professional who understands local conditions is crucial for long-term success.

The landscaping industry in Los Angeles includes everything from talented professionals who create breathtaking outdoor environments to unreliable operators who leave homeowners with unfinished projects and unexpected expenses. Knowing how to distinguish between them is the most important step in ensuring your landscape project becomes everything you've envisioned.

At BuildCal, we've been serving Los Angeles homeowners for over 15 years, and we've seen firsthand how the wrong landscape contractor can turn dream projects into frustrating experiences. In this comprehensive guide, we'll share the seven critical red flags you must watch for during your selection process, plus what you should look for in a quality professional.

Red Flag #1: Lack of Proper Licensing and Insurance

Any legitimate landscape contractor operating in Los Angeles must hold a valid C-27 landscape contracting license from the California State License Board. This certification ensures they have met the state's requirements for knowledge, experience, and financial responsibility.

What to ask for:

  • Current C-27 license number (verify at cslb.ca.gov)

  • General liability insurance certificate

  • Workers' compensation coverage proof

Why it matters: Uninsured contractors put homeowners at significant financial risk. If a worker gets injured on your property or damage occurs to your home, you could be held liable without proper coverage. For more on professional standards, see our guide to choosing the best landscaping company.

Red Flag #2: No Portfolio or References

Reputable landscape contractor professionals maintain extensive portfolios of completed projects and can provide references from satisfied clients. The absence of these should immediately raise concerns about their experience and quality of work.

What to look for:

  • Before and after photos of similar projects

  • Client testimonials and contact information

  • Project diversity showing various styles and scales

Pro tip: Contact references directly and ask about their experience with the contractor's communication, timeliness, and problem-solving abilities. View our portfolio of completed projects to see examples of professional work.

Red Flag #3: Pressure to Pay Large Deposits

While reasonable deposits are standard in the industry, beware of contractors who demand excessive upfront payments. Reputable landscape contractor businesses have banking relationships that allow them to finance materials without requiring large customer deposits.

Reasonable terms:

  • 10-30% deposit upon signing

  • Progress payments tied to completed milestones

  • Final payment only after complete satisfaction

Red Flag #4: Vague or Incomplete Contracts

A professional landscape contractor provides detailed contracts that clearly outline project scope, materials, timeline, and payment terms. Vague language or missing details often lead to disputes and unexpected costs down the road.

Contract must-haves:

  • Detailed scope of work with specific materials

  • Project timeline with start and completion dates

  • Payment schedule tied to project milestones

  • Change order process clearly defined

Learn more about professional landscaping services and what to expect from a quality contractor.

Red Flag #5: Poor Communication Practices

Responsive communication is a hallmark of professional landscape contractor services. If a contractor is difficult to reach during the bidding process, the situation will likely worsen once the project begins.

Warning signs:

  • Delayed response to inquiries

  • Unreturned phone calls or emails

  • Lack of project coordinator or point of contact

Red Flag #6: Lack of Specialized Expertise

Los Angeles presents unique landscaping challenges, from drought conditions to hillside stability issues. A quality landscape contractor should demonstrate specific expertise in these areas rather than offering generic solutions.

Specialized knowledge needed:

Red Flag #7: No Warranty or Follow-up Service

Landscaping is a long-term investment, and reputable contractors stand behind their work with clear warranty policies and follow-up service. The absence of these protections suggests a lack of confidence in work quality.

What to expect:

  • Minimum 1-year warranty on workmanship

  • Plant replacement guarantees (typically 30-90 days)

  • Clear process for addressing post-installation issues

FAQs About Choosing a Landscape Contractor

Q: How many bids should I get for my landscape project?
A: We recommend obtaining 3-4 detailed bids from qualified contractors to compare pricing, approaches, and professionalism.

Q: What questions should I ask during the initial consultation?
A: Ask about their experience with similar projects, crew composition, project management process, and how they handle unexpected challenges. For more questions, see our landscaper FAQ guide.

Q: How long should a typical landscape installation take?
A: Project duration varies by scope, but a professional landscape contractor should provide a detailed timeline with specific milestones.

Q: What's the best time of year to landscape in Los Angeles?
A: Fall and spring are ideal planting seasons, but professional contractors can install successfully year-round with proper techniques. Learn about seasonal landscaping in our maintenance guide.

Conclusion

Choosing the right landscape contractor requires careful research and attention to these critical red flags. By taking the time to verify credentials, review past work, and ensure clear communication, you can avoid costly mistakes and find a professional who will transform your outdoor space into something truly special.

At BuildCal, we pride ourselves on transparent pricing, detailed contracts, and exceptional customer service. Our team of licensed professionals has been creating beautiful Los Angeles landscapes for over a decade, with countless satisfied clients and completed projects.

 Ready to discuss your landscape project with a trusted professional? Call us today at (818) 303-1570 or contact us online to schedule a consultation.

Thinking about a new outdoor space?

We’d love to hear your ideas. Let’s explore what’s possible—no pressure, just a friendly conversation.
Give us a call: +1 (818) 303-1570

Tagged under: landscape contractor, Los Angeles landscaper, hiring landscaper, landscape red flags, contractor selection

Frequently Asked Question

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Yes – We have a complete team of highly trained maintenance professionals to provide weekly, daily or even monthly services for your property. While a growing number of people have become dissatisfied with the poor quality of the typical ‘mow, blow, and go’ service, we take the time to maintain your property to perfection while providing a reliable service you can trust.

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